Terms of Service

1. Agreement to Terms

Welcome to 4M ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website 4m.fit (the "Site") and the purchase of products.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

3. Use of the Site

3.1 Eligibility

You must be at least 16 years old to use this Site and make purchases. By using this Site, you represent that you meet this age requirement.

3.2 Account Registration

You may need to create an account to access certain features. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

3.3 Prohibited Activities

You agree NOT to:

  • Use the Site for any unlawful purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the Site's operation
  • Attempt to gain unauthorized access to any portion of the Site
  • Use automated systems (bots, scrapers) without permission
  • Upload viruses or malicious code
  • Collect user information without consent

4. Products and Orders

4.1 Product Information

We make every effort to display our products accurately, including colors, sizes, and descriptions. However, we cannot guarantee that your device's display will accurately reflect the actual product colors. Product images are for illustrative purposes and may differ slightly from the actual product.

4.2 Pricing

All prices are listed in the currency displayed on the Site and are subject to change without notice. We reserve the right to correct pricing errors. If a product's correct price is higher than stated, we will contact you before processing your order.

4.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product you ordered becomes unavailable, we will notify you and offer a refund or replacement.

4.4 Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Pricing or product description errors
  • Suspected fraudulent transactions
  • Violations of these Terms

5. Payment

5.1 Payment Methods

We accept payment via Shopify Payments, which includes major credit cards, debit cards, and other payment methods as displayed at checkout.

5.2 Payment Processing

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the full order amount.

5.3 Taxes

You are responsible for any applicable taxes, duties, or customs fees. These may be added to your order total at checkout or charged separately by customs authorities.

6. Shipping and Delivery

6.1 Shipping Information

For detailed information about shipping times, costs, and international delivery, please refer to our FAQ page.

6.2 Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.

6.3 Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by you. Additional charges may apply for address corrections or reshipment.

7. Returns and Refunds

7.1 Return Period

You may return unused, unworn products in original condition with tags attached within 30 days of delivery.

7.2 Return Process

To initiate a return:

  1. Contact us at contact@4m.fit with your order number
  2. Wait for return authorization and instructions
  3. Package the item securely with original packaging
  4. Ship the item using the provided instructions

7.3 Return Shipping Costs

Return shipping costs vary depending on the reason for return and your location. Please contact us for specific information about your return.

7.4 Refund Processing

Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

7.5 Non-Returnable Items

The following items cannot be returned:

  • Items marked as final sale or clearance
  • Worn, washed, or altered items
  • Items without original tags
  • Underwear and intimate apparel (for hygiene reasons)

7.6 Exchanges

We do not offer direct exchanges. To exchange an item, please return it for a refund and place a new order.

8. Warranty Disclaimer

Our products are sold "AS IS" without any warranty. We do not provide warranties for apparel and activewear products beyond the return period specified above.

While we strive to provide high-quality products, we cannot guarantee that products will be free from defects or suitable for any particular purpose. Your statutory rights are not affected.

9. Limitation of Liability

To the maximum extent permitted by law, 4M shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

Our total liability for any claim arising from your use of the Site or products purchased shall not exceed the amount you paid for the product.

10. Intellectual Property

10.1 Our Content

All content on this Site, including text, graphics, logos, images, videos, and software, is the property of 4M or our licensors and is protected by copyright, trademark, and other intellectual property laws.

10.2 License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute our content
  • Use our trademarks without permission
  • Reverse engineer any part of the Site
  • Create derivative works

11. User-Generated Content

If you submit reviews, comments, photos, or other content to our Site, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for marketing and promotional purposes.

You represent that you own all rights to the content you submit and that it does not violate any third-party rights or laws.

12. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these sites. Your use of third-party sites is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless 4M, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any rights of another party

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom, without regard to conflict of law principles.

15.2 Informal Resolution

If you have a dispute, please contact us first at contact@4m.fit. We will attempt to resolve disputes informally.

15.3 Jurisdiction

Any legal action arising from these Terms or your use of the Site shall be brought exclusively in the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and 4M regarding your use of the Site.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

4M
London, United Kingdom
Email: contact@4m.fit
Website: www.4m.fit

19. Force Majeure

We shall not be liable for any failure to perform our obligations where such failure is due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

20. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of 4M.